Gloss on the Go- CANCELATION POLICY

BOOKING & DEPOSITS

• 50% non-refundable deposit required to secure date
• Final payment due 7 days before event
• Contract must be signed upon booking

CANCELLATION TERMS

1. Client Cancellation:

• 30+ days before event: Full refund minus deposit
• 14-29 days before event: 25% of final payment refundable
• 7-13 days before event: No refund, credit for future booking valid for 6 months
• Less than 7 days: No refund or credit

2. Guest Count Changes:

• Final guest count must be confirmed 7 days prior
• No refunds for decreased guest count after final count
• Additional guests may be added up to 48 hours before (subject to capacity)
• Additional guest fees due immediately upon approval

3. Weather/Emergency Policy:

• Indoor location must be provided as backup
• If event needs to be rescheduled due to severe weather:
  • One-time free reschedule within 60 days
  • Subject to availability
  • Must be requested 24 hours in advance

4. Date Nite Beaute Cancellation:

• Full refund including deposit if we cancel
• Alternative date offered if available
• Compensation options discussed case-by-case

5. Late Start:

• Events starting late due to client/guests will be extended at a $50 extra charge for 30 min. An extra hour is $150.